What to do in a gas emergency

Are you experiencing any of the symptoms of carbon monoxide poisoning?

Can you smell gas?

Are there any danger signs on or around the appliance?

Act quickly and take the following safety steps:

  • Open all doors and windows to ventilate the room. Get fresh air immediately
  • Switch off the appliance and do not reuse until it has been checked by a Gas Safe registered engineer
  • Shut off the gas supply at the mains (if you know where this is)
  • Call the National Gas Emergency Service,
    England, Scotland and Wales;
    For Natural gas and LPG, call the National Grid Gas Emergency Freephone Number: 0800 111 999

    Visit your GP or the hospital immediately and tell them that you believe your symptoms may be related to carbon monoxide poisoning
    Contact a Gas Safe registered engineer to carry out the necessary repairs to the appliance
    For cylinder supplies on caravan parks and hire boats, the site owner and/or boat operator may also have responsibilities. Advice may be obtained from the gas company identified on the cylinder through their emergency contact details

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